07 September 2016

Appointment Management System for Burgh Quay Immigration Office to launch tomorrow

An Appointment Management System for registrations at the Burgh Quay Immigration Office in Dublin will launch tomorrow (Thursday 8 September).
The Office which deals with the Registration of non-EEA persons living in the Dublin City and County area transferred from the Garda National Immigration Bureau to the Irish Naturalisation and Immigration Service (INIS) over the course of the summer. At the end of 2015 the number of non-EEA Nationals with permission to live in Ireland was 115,000 and the Burgh Quay Office processed over 75,000 of these.
When customers log on to the new system they will be able to make an appointment in a one hour time slot starting from Thursday 15 September. The previous arrangements whereby people queued for a ticket to be served will cease on that day.
The address for the new online system can be accessed from the INIS website at:
The new system operates on a ‘just in time’ basis so there will be no need for customers to queue or arrive prior to their allotted time slot.
The transfer of the registration function to INIS and the introduction of the new online appointment booking system forms part of the wider reform programme of immigration services.
This includes the major programme of civilianisation of front-line port of entry immigration functions which commenced with Terminal 1, Dublin Airport last year.
This will be extended to Terminal 2 later this year by which time over 120 civilian staff will be deployed at the airport giving rise to the release of an equivalent number of Garda resources for operational duties. Also, an on-line appointment service for re-entry visas has been in operation since November 2015.